This site utilizes JavaScript to function correctly. Looks like it's disabled on your browser. Please enable it for your best experience.

For instructions on enabling JavaScript, click here

Skip to main content

Just Host Web Hosting Help

How Do I Update My Contact Email Address If I Forgot My Password

Proving ownership of your hosting account will allow us to update your contact email address.

Updating Your Contact Email Address By Phone

To update your contact email address by phone, you must:

  1. Be the person whose name is on file.
  2. Be calling from a phone number we have on file.
  3. Verify the contact email address we currently have on file.
  4. Verify one of the following:
    • The last four characters of your Control Panel password.
    • The full PIN number on your account.

For security purposes, we will not confirm the name we have listed on file.

Knowledgebase Article 205,324 views bookmark tags: account profile


Was this resource helpful?

Did this resolve your issue?


Please add any other comments or suggestions about this content:





Recommended Help Content

A step-by-step guide to update the contact details we have on file.
Knowledgebase Article 199,315 views tags: Contact profile update

Instructions for restting your Email Account's Password through cPanel or Webmail
Knowledgebase Article 581,791 views tags: email forgot password reset webmail

I am having problems with being spammed. I believe that my email address has been harvested (taken off my site and sold to spammers). Can I hide my email address, but still have people email me?
Knowledgebase Article 254,947 views tags: address bots email hiding porn spam spammers spiders

Related Help Content

How to change the password for a Resold account.
Knowledgebase Article 104,089 views tags: change password reseller resold update

Please have your account name, domain name, and primary email address handy when contacting support so we can assist you quickly. Need help? This article will explain how to prepare for and contact support.

What is your Spam and bulk email policy?
Knowledgebase Article 314,633 views tags: email policy

Learn how to create an email account associated with your domain name
Video "How-to" Tutorial 2,112,116 views tags: account cpanel cpanelmail email webmail

How to reset various passwords associated with your account
Knowledgebase Article 147,164 views tags: change password reset update

How to update contact details for WHOIS database
Knowledgebase Article 244,255 views tags: Contact domain icann whois

If you are unable to validate your account, have lost your password and are unable to receive a password reset or validation token due to the email address on file being inaccessible, If you are attempting to make updates to the domains, contact information and do not have access to the listed regis
Knowledgebase Article 30,692 views tags:

How to force a resold account's owner to update their password
Knowledgebase Article 115,635 views tags: force password reseller resold whm

** Google ad credits are only available to customers in the United States, Canada, and the United Kingdom at this time.

¹ VAT (Value Added Tax) is not included in our advertised price and will be charged separately and itemized on invoices and billing information. Standard VAT rates based on EU Member State regulations may apply. Learn more.