This site utilizes JavaScript to function correctly. Looks like it's disabled on your browser. Please enable it for your best experience.

For instructions on enabling JavaScript, click here

Skip to main content

Just Host Web Hosting Help

Clients in China Are Unable to View My Website

We offer shared hosting. In shared hosting, we host several hundred websites on one server; those same sites will share one single IP address, referred to as a shared IP address.

  • Instead of having a unique IP address for every domain, you share one IP address with all of the accounts on your server.
  • The downside to a shared IP address is that some countries, like China, censor particular websites by their IP address.
  • If a website they censor is on the same server as yours, and China blocks that website using the shared IP address, then your website and the hundreds of others on that server are also blocked.
  • This means that any clients in China would be unable to view your site.
Getting a dedicated IP address would make your website separate, by having its own unique IP address. So if the shared IP address was blocked, your site wouldn't automatically be blocked along with it.

Additional Notes:

The Golden Shield Project, sometimes referred to as the Great Firewall of China, is a censorship and surveillance project operated by the Ministry of Public Security (MPS) of the People's Republic of China.

Knowledgebase Article 339,317 views bookmark tags: access block blocking censor censorship china domain firewall people peoples project proxy shield site view website


Was this resource helpful?

Did this resolve your issue?


Please add any other comments or suggestions about this content:





Recommended Help Content

If you are receiving an error that the page could not be displayed when trying to log into the control panel. It is most likely due to the fact that your firewall is blocking the port that the control
Knowledgebase Article 430,125 views tags: accessing control firewall log login panel

This article will explain how to login to a website created with WordPress.
Knowledgebase Article 644,853 views tags: access admin change dashboard edit login site wordpress

You have invested a significant amount of time creating and perfecting your website, and you're ready to publish it for the world to see! Are you really though? Use this checklist to ensure your site is ready for publication.
Knowledgebase Article 84,363 views tags: checklist guide list practice publication publish site website

Related Help Content

To view your stats, scroll down to the Logs section of the cPanel Here are different programs that can be used to view your stats. We most recommend awstats When you select your stats program, you ma
Getting Started Article 607,144 views tags: awstats domain select stats view

We are offering free website migrations for qualifying WordPress websites within the first 30 days after signup. The offer includes the transfer of one WordPress website and the ability to review the site before it goes live.
Knowledgebase Article 94,390 views tags: detail migrate migration offer site website wordpress wp

How do I upload my web site?
Knowledgebase Article 1,829,650 views tags: ftp site upload uploading web website

WordPress Error: Unable to create directory /wp-content/uploads/2009/mydir/summer/ Is its parent directory writable by the server?
Knowledgebase Article 242,228 views tags: create unable wordpress

Why don't my images display on my site?
Knowledgebase Article 256,177 views tags: display image images link site website

How do I stop people from being able to use the addon domain as a subdomain of the primary domain?
Knowledgebase Article 421,690 views tags: addon domain htaccess

How can I gain access to blocked ports? What port numbers can be opened?
Knowledgebase Article 190,737 views tags: access firewall outgoing port restrictions

The website is taking a long time to load. It just seems slower today than normal.
Knowledgebase Article 534,877 views tags: site slow web website

** Google ad credits are only available to customers in the United States, Canada, and the United Kingdom at this time.

¹ VAT (Value Added Tax) is not included in our advertised price and will be charged separately and itemized on invoices and billing information. Standard VAT rates based on EU Member State regulations may apply. Learn more.