This site utilizes JavaScript to function correctly. Looks like it's disabled on your browser. Please enable it for your best experience.

For instructions on enabling JavaScript, click here

Skip to main content

Just Host Web Hosting Help

Email Management - Account-Level Email Filters

Account level email filtering allows the selection of messages that contain certain strings of text or other symbols, and process or discard them.

Creating a Filter

  1. Log in to Webmail.
  2. In the cPanel, select Email
  3. In the click Email filters on the side menu
  4. Click New Filter
  5. Select the email address in the Account dropdown box
  6. Enter a Filter Name
  7. Click Next
  8. Choose the Rule, this sets what email the filter will catch
  9. Choose the Action the filter should take when it catches an email
  10. Click Create

Operators

When you create a filter using several operators, it may be useful to note that cPanel will always process the "and" operator before the "or" operator. As a result, email filters will be processed as follows:

  • A and B or C will be processed as (A and B) or C.
  • If you wish to create a filter such as (A or B) and (C or D), you would have to create it like so:
    (A and C) or (A and D) or (B and C) or (B and D).
Knowledgebase Article 265,181 views bookmark tags: account email filtering level


Was this resource helpful?

Did this resolve your issue?


Please add any other comments or suggestions about this content:





Recommended Help Content

Learn how to create an email account associated with your domain name
Video "How-to" Tutorial 2,185,981 views tags: account cpanel cpanelmail email webmail

If you find some of your emails end up your recipients Spam folder, arrive late, or sometimes don't arrive at all, this article can help you improve the deliverability of the messages you are sending.
Knowledgebase Article 293,632 views tags: delivery email filters receiving sending working

What to do if an IP on your VPS or Dedicated server is blacklisted.
Knowledgebase Article 136,846 views tags: blacklisting blocking dedi email filtering spam vps

Related Help Content

Where do I Change my Mailbox (Size) Quota? How do I Increase or Decrease Mailbox (Storage) Quota?
Knowledgebase Article 430,101 views tags: account change decrease email increase mailbox quota size

Oh spam, sometimes it seems like we'll never get rid of you.
Knowledgebase Article 311,090 views tags: email filtering spam spamexperts virus

Accessing your account is as easy as entering your domain name and password on the login screen, or clicking one of our Single Sign-On options.
Knowledgebase Article 400,537 views tags: authentication factor login management password sign single sso

There are a large number of emails or spam that need to be deleted from an email account.
Knowledgebase Article 322,403 views tags: delete email emails empty inbox spam trash

Instructions for restting your Email Account's Password through cPanel or Webmail
Knowledgebase Article 609,556 views tags: email forgot password reset webmail

Learn how to check your email accounts from within Gmail. This tutorial will show you how to setup a POP account in GMail.
Video "How-to" Tutorial 5,104,584 views tags: email gmail mail webmail

How do I migrate an IMAP email account?
Knowledgebase Article 211,231 views tags: email imap migrate

How to setup your Just Host-hosted email address with an email application.
Knowledgebase Article 1,262,245 views tags: application client email mail outlook webmail

** Google ad credits are only available to customers in the United States, Canada, and the United Kingdom at this time.

¹ VAT (Value Added Tax) is not included in our advertised price and will be charged separately and itemized on invoices and billing information. Standard VAT rates based on EU Member State regulations may apply. Learn more.